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JAKE FISHBAIN

SOLUTIONS ARCHITECTURE

Dedicated solutioner, teacher, and candy-lover, I am a motivated 'edu-coder' striving to help others through knowledge and compassion. I approach a challenge with an open mind, breaking down the issue into its individual parts and tackling each one systematically. I pride myself in being able to connect the dots, implement a plan, and share my learnings. I strive to create solutions that directly meet and align with business objectives and ensure shared milestones and goals are achieved and exceeded. Having taught and led teams across various settings, I believe communication holds together the framework of any successful partnership. The same is true in architecting a solution to implement, regardless of the industry, vertical, or otherwise. I am a capable problem solver and leader with a creative touch. Merging my love for learning, teaching and technology, the possibilities are endless!

EXPERIENCE

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    Stripe

    Platforms Solutions Architect | Tier 1 Verticals

    July 2021 - Present

    Platforms Solutions Architect | Tier 2/3

    Marketplace/Platform SegmentationExecutive Engagement/Relationship DevelopmentLead Complex SolutioningStripe Certified Solutions Architect
    • Achieve future leader status through annual talent review (ATR) cycle leading and exceeding quarterly and annual goals
      • $11.0M in Deal Signed Operating Net Revenue in 2022, leading Platform Solutions Architecture team
      • $26.2M in Committed Contract Operating Net Revenue in 2022, leading Platform Solutions Architecture team
      • $3.9B in processing volume across 24 closed opportunities in 2022
    • Selected amongst top 5% in the global sales organization to attend President's Club/Catalyst Program
      • Lead, mentor, and enable internal teams through cross-functional initiatives and relationships
        • Act as AMER Lead on Connect Technical Field Community and strategize to develop content and trainings for Unified Accounts
        • Manage, develop and deliver a comprehensive and research based curriculum to NASA (North Americas Solutions Architecture) new hire Solutions Architects
        • Guide new talent as a SpinUp Buddy helping to ramp and expand the team
        • Demonstrate leadership within platforms organization taking on key responsibilities including new initiatives, events, and webinars
      • Accelerate time to market leading to actualization & realization of revenue
        • Create and deliver solution plans via deep discovery and scoping sessions to enable Professional Services and Partner hand-off and launch
      • Create reusable content, tools, and strategies to help provide alignment between Stripe solutions and a user's business needs
        • Build ROI analysis calculator to transparently outline pricing structure comparisons for buyrate and revenue share based on AOV
        • Design scoping decks and discovery question sets/tools for Unified Accounts initiative
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      Olive AI

      Solution Delivery Engineering Team Lead

      December 2020 - Present

      Alpha Engineer II RPA & AI

      September 2020 - December 2020

      javascripttypescriptrpanodeREST APIsdesign systemsOOP
      • Lead Agile teams in the creation of complex technical solutions incorporating meetings such as backlog grooming, planning, retrospectives, etc.
        • Mentor, set and evaluate goals, and grow a team of engineering direct reports
        • Create Technical Design Documents (TDDs) to further communicate project progress and architecture
      • Deliver high quality, reliable, working software
        • Utilize TypeScript and JavaScript frameworks to develop individualized solutions
        • Reverse engineer portal API calls to bypass UI scraping
      • Develop a deep understanding of technologies incorporating robotic process automation (RPA), client-server architecture, machine learning, and web technologies
        • Design, architect, and implement maintainable and scalable solutions
          • Debug and triage issues related to infrastructure and build configurations
            • Document process, procedures, and training materials for staff and stakeholders
              • Develop internal tools to increase communication and transparency across builds
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                AVIA

                Software Engineer II

                January 2020 - August 2020

                Scrum Master/Lead

                January 2020 - August 2020

                angularnodeexpressmysqltypescriptelasticwebhooksbootstrapmaterialgraphql
                • Develop and enhance codebase, elevating team dynamics and efficiency
                  • Create component based library of reusable Angular components (with storybook implementation), slimming down build size and adding consistency to the team’s design principles
                  • Integrate asynchronous promise based API protocol, eliminating nested callbacks in Node
                  • Integrate code standard to protect against SQL injection and other security concerns
                • Implement new service architecture model
                  • Introduce and execute new integration testing platform
                  • Develop novel email analytics platform integrating with third party APIs, webhooks, and monitoring services
                  • Upgrade frontend stack through 2 major Angular release versions, incorporate Ivy compiler
                  • Introduce new flat graph model in order to integrate new GraphQL middleware layer
                • Lead, develop, and maintain developer internship program
                  • Mentor incoming junior engineers and interns through the lifecycle of their experience at AVIA
                  • Act as primary point of contact, guiding team members through onboarding, environment setup, exposure and integration of our stack, skill hardening via consistent teaching and pairing sessions, and management/1:1 meetings.
                • Introduce and Implement team scrum/agile policies and procedures
                  • Lead daily stand meeting outlining blockers with specific follow up tasks
                  • Participate in ‘scrum of scrums’ meeting with other leads, syncing and sharing out celebrations and impediments with upper management
                  • Aide in bi-weekly sprint planning, delineation, and organization
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                ThinkCERCA

                Software Engineer

                August 2018 - January 2020

                Junior Software Engineer

                February 2017 - August 2018

                reactruby on railspostgresqlredisalgoliabootstrapgraphql
                • Develop and improve overall product architecture/codebase
                  • Develop, design, and implement application knowledge using Ruby on Rails, React, GraphQL. Build and iterate upon functional component code base
                  • Improve unit, integration and E2E test coverage
                  • Collaborate/contribute on sprints that align with key roadmap items and will advance building Tier 2 Support capacity
                • Own and manage all Support Functions
                  • Work directly with internal and external stakeholders to understand support issues, and provide context, metrics, documentation for effective solutions
                  • Prioritize and manage backlog of Tier 2 support features/functionalities with other Team Leads
                  • Own Jira project and ZenDesk Support trends - deliver tickets and/or push them to the appropriate teams
                • Create and iterate upon ThinkCERCAMP, a professional development program with a growth mindset focus exploring the paradigms and processes to learn coding and engineering empathy across the company
                  • Develop curriculum to guide coworkers through self-directed programming modules with real-world deliverables
                  • Lead instruction and content delivery
                • Refine, document and evolve the Tier 1 and Tier 2 support processes
                  • Build, iterate and document support tools
                  • Train additional engineers in support processes as well as command line support tools
                • Celebrate and improve culture across the team, implementing positive change through understanding, collaboration, and new initiatives
                  • Use insights from support work and success tickets to help inform feature iterations and architectural planning of new epics
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                    Northwestern University | Trilogy Education

                    Web Development Teaching Assistant | Mentor

                    August 2018 - Present

                    • Mentor and assist teaching Northwestern Web Development students through a fullstack program
                      • Guide students in developing confidence and proficiency in: JavaScript, HTML, CSS, jQuery, Node.js, React.js, Git, Command Line, MySQL, Ruby on Rails, Sequelize, Express, SQL, noSQL, Tableau
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                    Code Platoon

                    Web Development Teaching Assistant | Mentor

                    August 2017 - August 2018

                    • Code Platoon Credo: Understand that good software developers don’t just know how to code; they have emotional intelligence that allows them to give and receive feedback, and they understand that often the way forward is through pure grit and determination
                      • Research and answer student questions
                      • Help model and advance students' skills
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                    Chicago Public Schools

                    Special Education Teacher | LBSI

                    August 2015 - June 2016

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                    Niles Township District For Special Education

                    Special Education Teacher | LBSI

                    August 2013 - July 2015

                  TECHNICAL SKILLS

                  Agile Methodologies/ScrumPair Programming PrinciplesJavaScriptAngularNodeExpressTypeScriptReactRuby/Ruby On RailsDocument Based Databases (MongoDB, NoSQL)SQL/Relational Databases (PostgreSQL, MySQL)GraphQLHTML/CSSgitRPAjQueryObject Oriented Programming (OOP)TDD Principals/Testing LanguagesFunctional Programming

                  EDUCATION

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                    Dev Bootcamp

                    2016

                    • Full Stack Web Development, Computer Science
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                    University of Illinois at Urbana-Champaign

                    2009-2013

                    • Bachelor Of Science, Special Education | LBSI